Privacy policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you interact with our website and services.

What Information We Collect

We gather different types of information depending on how you engage with us:

• Browsing our site
  If you're visiting without an account, we don’t collect personal data, but certain features may be limited.

• Creating an account
  When you register, we collect details like your name, email, and contact information to enhance your shopping experience.

• Placing an order
  To process your purchase, we require shipping details, payment information, and contact details.

• Customer support & marketing
  If you reach out to us or subscribe to updates, we collect relevant details to respond or send promotions (with your consent).

How We Use Your Information

We use your data to:

• Process and deliver your orders securely.

• Provide customer support and answer inquiries.

• Offer a personalized shopping experience with tailored recommendations.

• Send promotional emails (if you choose to receive them).

• Maintain security and prevent fraudulent activity.

Sharing Your Data

We keep your data private but may share it in specific cases:

• Payment & shipping partners
  To fulfill your orders, we may share necessary details with banks, payment processors, or delivery services.

• Legal obligations
  If required by law, we may disclose your information to authorities.

• Trusted service providers
  We work with third-party companies for marketing, analytics, and logistics, ensuring they follow strict confidentiality agreements.

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so please review their policies before sharing personal information.

Contact Us

For any questions about your data or privacy, reach out to us at contact@venix-amsterdam.com